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Aire Serv - Nate and switch

Requested a quote for Trane. They installed a no name. Told us we could get labels that say Trane and put them on! Rip off!
1.0
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Turnaround Time
Value for money
#1374616
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We bought a plan from Aire Serv after they were recommended by our home warranty co. We had a maintenance visit, one of 2 we paid for. Yesterday Freon leaked causing us to need a repair. I called them and was told we would have service yesterday, we did not. This...
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1.0
#1346461
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Will not pay the Bills they have, so don't pay the one they give you. As a small local Graphics Co. I have given them a price that beats most and yet still want pay. Did the norm. Starting telling us all that was wrong looking for something free. We wrapped a box truck...
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#1330177
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Aire Serv - Unhappy with poor AC installation and No show for scheduled

Had new furnace andAC Systems installed. When I went to use AC it did not turn on. When service came out, tech said installers had neglected to connect a few things. Should not have to call service to connect a recently installed system. Then for my maintenance check appointment was made on Fri for following Mon and no one showed up. Do not use Aire Serv service, NOT RELIABLE! !
1.0
Details
Reliability
Service Scheduling
#1293617
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I had Aire Serve of Lake Cumberkand install a very expensive heat pump/air conditioning system in my home on Lake Cumberland. The system is run for a total of about 45 dsys per year over the last five years. It began leaking water in the basement floor in May 2018....
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1.8
Nancy, Kentucky
#1266745
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1yr. ago we got our new top of the line Lennox heat pump and had ahorrible time with the superintendent Dean.Manager John was no help.Got it sevced from another good company and found out 5 major things not done and we will end up with at least $1ooo more to get it...
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1.4
I didn't like
  • Any part of them
#1263789
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We bought a new trane unit two years ago through them. We have their silver plan for servicing which we purchased after the initial warranty services. It started not cooling as well last summer;its second summer. We told them that and were just blown off during its...
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1.7
#1257933
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I mainly hired the service to clean the intake, which is in the ceiling downstairs. One tech stripped the screws holding the cover on, so they wiped it down and pretended like they cleaned that duct. THE MAIN REASON I CALLED THEM. Then when I asked if they cleaned it,...
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#1224720
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After a tech showed up for an emergency call 6 hours later, the tech told me the bad news(fractured heat enchanger, weak capacitor, and bad blower motor). Me not knowing anything about HVAC services and having a pregnant wife that could deliver anytime decided that the...
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Anonymous
Callie M1

These people only want to sell you a furnace or A/C. I know multiple people who have called them for service and no matter what, it always seems to lead toward needing a repla...

1.1
North Branch, Minnesota
#1194414
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I had a "technician" come out to service a heater. When I called 3 days later that the problem in fact was not fixed. I set up a follow up appt that no one showed. I called immediately to find out why was told check and then reset the circuit breaker after that call...
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1.0
I didn't like
  • Would not stand behind their work
#1093980
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